GRAPHICS | LOGOS | OTHER PROJECTS
Upon non-refundable payment TCP will begin the requested project. All payments can be made through TCP’s Square, Paypal or CashApp processing. Please note: all graphic forms are available on the TCP Website; these forms must be completed for work to begin. Note: turnaround times may vary but should never take longer than four (4) business days to complete. If your project will take longer/will be delayed, our team will notify you.
If the project is a special project or a bundle package of graphics a customized invoice will be sent. Invoices must be paid within three (3) days of the date sent, unless otherwise specified by TCP. In the event that bundle graphics are ordered, there is a 60-day time period in which these graphics must be used. If after the 60 days the client has not provided information for each graphic requested, payment will have been forfeited, unless otherwise discussed, specified, and agreed upon by TCP.
Be advised that all one-time client projects will be removed from TCP’s files after six (6) months; however, all logo projects, brochure, pamphlet, magazine, and booklet projects will remain in TCP’s files for a maximum of 365 days. Note: returning customers will have a file with TCP and projects will be erased/moved after a 1-year time frame from date of completion.
TCP has the right to close out non-progressive projects after a seven (7) day grace period from a 60-day time frame (from deposit/payment) and you will have forfeited your payment.
All graphics come with Three (3) complimentary rounds of revisions – all subsequent rounds of revisions will require an additional $20 per round. Please note: revisions could take up to 24-48 hours to complete, depending on TCP’s workload. After finalization of a graphic, no changes will be made without being charged an additional fee, regardless of whether the three (3) complimentary rounds were utilized prior to final approval. The fee amount will be $20 per round.
All logos come with five (5) complimentary rounds of revisions – all subsequent rounds of revisions will require an additional $30 per round. Please note: revisions could take up to 24-48 hours to complete, depending on TCP’s workload. After finalization of a graphic, no changes will be made without being charged an additional fee, regardless of whether the five (5) complimentary rounds were utilized prior to final approval. The fee amount will be $30 per round.
Please be advised that TCP is not responsible for misspellings on finalized graphics. As the purchaser, please be sure that all verbiage is spelled and placed properly before finalizing the graphic. If misspellings are placed on printed material, TCP is not responsible and reprinting will be at the sole discretion and expense of the purchaser.
Please be advised that TCP reserves the right to share completed projects on the social networks of our choosing, including but not limited to the TCP Website, Instagram, Facebook, Twitter, etc.
Pricing includes the following files: .JPG, .PNG, .PDF, (.EPS for logo orders); Please adhere to individual order forms to determine the files provided for your order. Note: additional file formats are $20, given they are not provided with your order.
PSDs are not available, under any circumstance.
All images provided will be used *as is,* if additional editing is required, an additional fee of $10 will be assessed and sent to you via Square, Paypal or CashApp invoice before finalizing the order.
WEBSITE GENERAL INFORMATION/DOMAIN PURCHASE
Please be sure to fill out the design form as it will help us put together a solution that best reflects you or your small business. What you say on the form will determine how much work needs to be done and will save you time and money by helping identify your specific project requirements. Please fill in as much as possible. And note: TCP no longer edits websites not previously created by TCP. All web inquiries must be for fresh/new website projects.
Upon 50% non-refundable down payment, TCP will begin the requested project. If a domain name is needed, TCP will purchase the domain through GSuite (Google) or GoDaddy and add the additional charges to the final invoice. Note: if a website is purchased during a sale, full payment is due at time of order and the above terms still apply. After 12 months, you must provide credit card information to renew your domain; failure to do so will result in the loss of your domain name and subsequent closure of your website.
Please note: in order for your site to launch with a customized domain name, you, The Client, must provide a credit card to keep on file with the host site. Your method of payment will be set up for automatic payments on a month-to-month, annual, or bi-annual basis, which will be discussed at the time of web-consultation. Please note: payments that do not go through will be reported to the Client a maximum of three times. Failure to resolve the issue will result in website closure.
NON-PROGRESSIVE WEBSITE PROJECTS
TCP has the right to close out non-progressive projects after a seven (7) day grace period from a 60-day time frame (from deposit/full payment) – and you will have forfeited your NON-REFUNDABLE 65% downpayment/full payment. As a result, if you chose to work with TCP in the future you would be starting a brand-new project/contract with a new deposit.
No additional extensions will be granted. Note: if a website is purchased during a sale, full payment is due at time of order and the above terms still apply.
TCP reserves the right to cancel or extend any project as we see fit. We will notify customers of any cancellation by sending a letter at the email address provided on their order form. Cancellation guidelines and forfeitures will vary per client and will be outlined in the work agreement cancellation letter sent on a per customer basis.
Note: All services rendered and subsequent payments made are non-refundable. Please note: Order form payments must be submitted before your project begins/launches, unless otherwise specified by TCP.